

PRIVACY POLICY
Last Updated: 01/01/2024
- 01
At TOC, our policy is to gather only the essentials, including your personal information. This may occur in several instances, such as when you set up an account, pay an invoice, request a quote, or fill in a contact form (including social media), or otherwise interact with us. In these instances, we may collect a variety of information, including:
- Account Information: Your account and all related details, including email address, full name, and age.
- Device Information: Data from which your device could be identified, such as IP address, device & browser.
- Contact Information: Data such as your name, email address, physical address, phone number.
- Payment Information: Data such as your billing address, method of payment (bank details, credit, debit)
- Usage Data: Data about your activity using our services, including browsing history, search history, page and product interactions, crash data, performance and other diagnostic data, and other usage data.
You are not required to provide the personal data requested. However, if you choose not to do so, in many cases, we will not be able to provide you with our services or respond to requests you may have.
- 02
TOC uses personal data to power our services, process your transactions, communicate with you, maintain and improve on our services, and comply with local law.
- Power Our Services: TOC collects the fundamental data necessary to power our services, which may include personal data to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. For example, if you would like to access a video on our video library, we collect data on what videos you play in order to tailor our site to bring what matters most up front.
- Process Your Transactions: To process transactions, send you digital invoices, pay operator invoices, and fulfill any additional orders, we must collect data such as your name, business name, and payment information.
- Communicate With You: To respond to communications, reach out to our operators about upcoming projects and process Operator Bid requests, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with TOC, you may not opt out of receiving these notices.
- Comply With Law: To comply with applicable law, or to comply with a lawful governmental request.
TOC retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.
When you use our services, you're trusting us with your information. We know that's a big responsibility, and we work hard to keep it secure.
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We hope this page helps you understand what information we collect, why we collect it, and in the unlikely event it's shared, how we handle that.